EasyStore Support Center

Contact Us

Orders & Shipments


1. How can I get notified when there's a new order?

You will be notified by email. It's the email address that you filled in the Account page


2. What do I do when I received a new order?

You will be able to see the status of the order is marked paid if the payment has been made through the payment gateway. If the payment is made through Bank Transfer, you can mark the payment as paid on the order page.

Your customer will receive an email notification once the order paid through the payment gateway. 


3. How do I arrange the shipment?

You will need to collect the shipping rates of the courier service you using and insert the rates in your Shipping. Read more on Shipping


4. Can I integrate EasyParcel as my shipping method?

We do not have this integration at this moment, fortunately, we're planning to launch it in September 2016.






Powered by HelpSite